1. Introduction
At Aiai ("we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect information that we collect about you when you use our coworking spaces, website, or interact with us.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, professional information, payment details, and profile photos.
- Technical Information: IP address, browser information, device information, and cookies when you use our website.
- Usage Information: Information about how you use our spaces, including entry/exit times, space bookings, and participation in events.
- Communications: Content of messages, emails, and other communications you have with us or other community members.
3. How We Use Your Information
We use your information for the following purposes:
- To manage your membership and provide services
- To process payments and maintain accounting records
- To communicate with you about community activities, events, and updates
- To ensure the security and safety of our spaces
- To improve our services and develop new offerings
- To comply with legal obligations
4. Legal Basis for Processing
We process your information based on the following legal grounds:
- Contract: Processing necessary for the performance of our contract with you
- Legitimate Interests: When necessary for our legitimate interests, such as maintaining a secure environment
- Consent: Where you have given consent for specific processing activities
- Legal Obligation: Where we need to comply with legal requirements
5. Information Sharing
We may share your information with:
- Service providers who help us operate our business
- Other members within the community, with your consent
- Legal authorities when required by law
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted to or from our website.
7. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. If you terminate your membership, we may retain certain information as required by law or for legitimate business purposes.
8. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Right to access and receive a copy of your data
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
To exercise these rights, please contact us at hey@aiai.cm.
9. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Updates to This Policy
We may update this privacy policy from time to time. Significant changes will be notified to you via email or through a notice on our website.
12. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us at hey@aiai.cm.